Phone: 6122911000
Found 51 reviews / complaints
Page 6

Best Buy/Geek Squad
Mac Specialist Visit Left Email and Software Broken, Delays Followed

1. At the end of March, my iMac G5 crashed. I called Geek Squad on or about March 31 to get help. I was told the first available slot for a Mac specialist was at the end of the week. I then called back and asked for 911 service. I was told after two days that they couldn't do it so I kept the ...

Best Buy
Charged repeatedly for undelivered online order despite credits

Best Buy charged for merchandise that was not received. Initially I contacted customer service shortly after Christmas in Dec of and informed them that an online order (mp3 player) had not been delivered. They reshipped the item so all seemed well when it arrived. Sometime in mid to late January ...

Best Buy Company
Computer setup, in-home support and billing problems after Geek Squad purchase

Well, "Best Buy" really isn't folks. Those oh-so-fun people, spending 95% of your shopping time horsing around with each other in the store, will, when they finally wait on you, tell you all about your new computer system, and the new, extended warranty, "in-home" service they ...

Best Buy
RewardZone account information never corrected despite 20 attempts

In 2003 I joined the Reward Zone program with Best Buy. I thought it was great. Even when I price hunted I calculated the reward in the overall comparison. Last year the program, for me turned sour. It started with information errors on my account when I went online. I was unable to get into the ...

Best Buy Geek Squad
Black Friday Doorbuster Laptop Pushed Extra Services and Unpaid Cheerleaders

After Thanksgiving Sale Ripoff report This is what happened to me last year at the after thanksgiving sale. And I wanted to warn other potential buyers. It happens every year the so called "door busters" they advertised a $1500 laptop PC for only $400 with a min of 10 in stock. Of course ...

Bestbuy
Price Match Refund Runaround After Phone Price Drop

I purchased two Slider Sonic cell phones on Aug. 11 for $99.99 each and they were delivered on Aug. 16. On Aug. 21, I checked their website with the thought of buying another for my niece for Christmas and saw that the price had dropped to $49.99. I sent an email to online customer care asking for ...