Phone: 6122911000
Found 51 reviews / complaints
Page 5

Best Buy
Online Sound System Price Match Refused Despite $50 Cheaper Elsewhere

I went into a Best Buy Store to purchase a sound system for my car, the gentle men suggested I purchase a product they carry. I wanted to buy the product at the store but they didn't carry it at the store. They only sold it online I went home purchase the product they charged me 189.99 dollars for ...

Geek Squad And Best Buy
Washing Machine Repair Needed Three Visits and Still Not Fixed

Well it has been a month and I am still trying to get my washing machine that is under a year old repaired by Geek Squad. They have come out 3 times and no one knows what to do. First visit: Tech says nees to barrings oiled and that should do it. (does not do it) Second visit: Tech says first tech ...

Best Buy - Geek Squad
Washer Repair Canceled and Rescheduled Repeatedly Since December

I called Best Buy @ 888-237-8289 on December 12 to schedule service on a washing machine in the week prior to Christmas and was scheduled for service Thursday, December18. The technician determined that he needed to order some parts to make the repair. He informed my mother who was there that he ...

Best Buy Inc
Refused No Lemon Policy Claim After Fourth DLP TV Lamp Failure

I purchased a 52" Toshiba DLP television from BestBuy on Dec. 11. With it, I purchased all of the cables, surge protectors, bells and whistles they recommended-including a $400 PSP (Performance Service Plan). Everything combined, cost me $4210.63 (incl. Tax). After 8 months (Aug. 05), the lamp ...

Best Buy
Very open to identity theft and they refuse to resolve the issue

This is becoming almost obvious that the case is an internal criminal job at Best Buy. A few days before Christmas in December identity thieves were allowed to walk into a Best Buy store more than 1,000 miles from where I live and buy $5,000 worth of merchandise using my account. The thieves ...

Best Buy
Same as Cash promotion led to late fee and phone payment charge

My husband and I bought a television with a promotional "90 Day Same as Cash". I paid more than half the bill after receiving the first statement. With the second statement, I received a late charge. After 3 phone calls, they realized that they failed to tell me that "90 Days Same as ...