I have purchased 4 Dell computers over the last 5 years, spending thousands of dollars with the company. I thought I would be considered a good, valued customer deserving of good customer service. In May I received a letter in the mail from Dell [Home and Home Office dept.] dated 5/09/08. It ...
I've been a computer technician and trainer for over 20 years. I've consulted 100s of individuals and small businesses in the Dallas/Ft. Worth area for as long. A majority of my consulting centers around purchasing computers for both home and businesses. I used to build computers until the profit ...
I'm an advanced computer user, having built and serviced my own for going on ten years now. My family situation went downhill in 06, so I was on the move a lot, and found that I had to get rid of my recently assembled $1000 gaming rig. A month later a friend had an Inspiron 6000 (basic system, ...
I purchased a DELL Dimension computer and within the first 6 months, it crashed and would only start in safe mode. This issue started when I was sent an automatic update which ended up being incompatible with my driver. It crashed the computer, corrupted the driver and the video card. When I called ...
Well, here's my crack at making some problems known, but I'm not stopping until my story is heard, like so many others on the net (who's claims may not be real but they're out there). I recently purchased a inspiron 1720 laptop, with 3 yr warranty and accidental damage protection. I'm in the ...
I purchased a computer from Dell. While still in warranty the HD failed. Dell offered to send a new hard drive and after I demanded a full refund for the computer they offered to pay to have my data restored. NOW, Dell says that they won't pay for Data registration, and that it is now too late to ...