I fly regularly. Lately, when I make a reservation, Delta does not permit me to make a seat selection. I am told I cannot as I 'might' get upgraded to first class. Then the day of the flight, the flight is magically full, and everyone else has been able to select seats, so I am left with the worst ...
We recently booked two tickets on Delta Airlines that cost $551. We were unable to travel on those flights, and when we asked Delta about rebooking later, Delta clearly and unquestionably represented that we had one year from the date of travel to re-book and use the tickets. We called to ...
I ordered my ticket online using my Skymiles on Feb 15. I was sent a confirmation stating "Your Award Ticket is Confirmed." Shortly before my flight on 3/27 I received an email asking me to check-in online which I tried unsuccessfully to do. When I called Delta I was told no ticket had ...
As of April 1 Delta Airlines raised their unaccompanied minor fee from $50 to $100 for each connection, each way. All Delta does is make sure a parent/guardian checks them in on departure, puts a badge on them, preboards them, and makes sure there is an authorized parent/guardian at the destination ...
During the summer of 2007 I booked a flight to San Juan, Puerto Rico. I booked (9) first class tickets on the Delta.com site. The trip was for the Presidents week vacation when my children were off from school. From the end of November thru December I received no less than (4) phone calls from ...
I had over 24,000 and 3 years to use them. They randomly changed the rules, upping the expiration to 2 years, with NO NOTICE to me. When I tried to redeem my miles, I learned they had "expired." To add insult to injury, despite over 15 phone calls and 6 detailed letters they were ...