I write this for Sylvia Levine whose phone number is 718-268-5905. She is almost 93 years old and has no income except Social Security. Her phone bill for last month was $10.82. Her new bill was over $34 plus tax. When I called Customer Service for her, I was told that her Lifeline Service had to ...
Verizon Wireless agreed that they were over charging $10/month for about 12 months and refund within 7days about a month ago. I was expecting that refund to pay up my past due of 100 _ dollars. I found today that my service was suspended. I called in and found out the refund was denied by the ...
Called Verizon wireless about a black dot on the top of my phone. Customer service agent said it was a new phone under warranty send it in. I said it works fine & if there is a charge I will keep it & wait for another phone on my family plan for an upgrade. She assured me it was under ...
On Sunday, January 13, I purchased Verizon's Premium Technical Support Plan for $14.95 per month for 10 months, with a cancellation fee of $59.99. I made 6 calls to Tech Support at (877) 718-6716 with 6 different case numbers, ending most of the time with more problems than what I started out with. ...
When I started my service with Verizon a decade ago, I had to pay for my service a month in advance. I cancelled my service in February. I paid the bill 1 day before I cancelled my service, because I did not want any problems. I should have received that full payment returned. But I received $15.00 ...
I live in Egypt, and have an Egyptian issue credit card. Today the bank called me because two transactions were made from Verizon wireless VZWRLSS totaling 400 dollars and they thought that transaction unusual. Card was immediately disabled. Tried calling verizon customer service but they were not ...