I have had Hughes internet for 1 1/2 years and I have spent more time with there service reps (which I could hardly understand) Than I used my Computer. I have finally Had it. I will be breaking my contract with them. And finding another server. And they can bark up a tree trying to charge me for ...
I have used Hughes.net even before they were Hughes.net (Direcway.com) alas they sold out to these pinheads. So after the buy out we were restricted to a FAP, the problem was, we werent notified of the FAP because no contracts were signed by the old customers of direcway. So the enforcement began ...
I called them to cancel my service as of 4/12 and they told me that I owed a termination fee of 175.00 they say I upgraded my service and I have not upgraded to anything at all. And today I received an email from their billing department saying my termination fee was 190.00 and that I still have 8 ...
Hughes Net has earned my full attention to sue them! Contact me by email if you are interested. I can't be the only customer that was charged for internet service but was deprived of it due to" known" technical problems at the Hughes Net end of the service. I had Hughes Net for 4 years. ...
Customer since 2006. Canceled service 1 and was denied refund for overpaid bill. Made credit card payment due to representative stating a balance was due on the account (my mistake). Reviewed statements at home to find this to be incorrect. Spoke with multiple representatives over 1 hour and 15 ...
I have had hughes net for 4 months. Since intallation nothing has worked properly. I have spent many hours with techincal support they do not speak English well and are very hard to understand when they get upset they hang up you have to call back and start all over again sometimes it takes 3 to 4 ...