I am typing this as I wait for a supervisor (54 minutes & 29 seconds and counting) for the third attempt to resolve a billing dispute. I like loyalty, so I stayed with T-Mobile for 7 years. However as a single mom for one full line (talk, text and web) and one basic line for my daughter I was ...
First of all, T-Mobile ripped me off by turning my cell phone off (no calls in/out), but is still charged me for the services monthly. So after a certain amount off month, im thinking ok my phone is disconnected and not working, so im not getting charged. BUT no i would say almost a year later i ...
T-mobile is truly the worst cell phone provider out there. After three years of being a loyal customer and fulfilling all the terms of my contract, I wanted to upgrade my phone to one of the new 4g models. I was told by t-mobile customer service that if I extended my contract to 24 months, I could ...
I have been with Tmobile for many years and always using voice plan only. But two months ago, they turned on internet plan for $50 a month. But I never requested that service or gave any approval to that service. I am not aware that service it on at all. My cell phone use internet at home or office ...
I had an account with T-Mobile for over 10 years (originally through Voice Stream), which I closed out in March. The customer service representative confirmed nothing else was owed on my account since I was not under contract, and shut down my phone service at the end of March. I was not contacted ...
I had been a loyal customer for about 12 years. About a year ago, I called T Mobile to ask how much longer my contract was. They told me on June 16th my contract would be over. When my contract was up, I was supposed to have the option to continue using the service monthly, with no contract, or ...