My washing machine broke in October. A technician was sent out to repair it and he had to order a new belt which would take a week to arrive. He returned to put on the belt. The machine worked but sounded like it was going to blast off to the moon. After 3 loads it broke again. Called AHS. ...
I've had American Home Shield, home warrenty company for 17 years. They renewed my contract for 10/16/12- 10/16. I have the contract in hand, yet when i called to request service, they told me they cancelled my contract. A woman, brigette, told me it was because of too many service requests. She ...
I have American Home Shield and can not recommend them to anyone. I called on a water heater and a company was sent out. The service provider immediately diagnosed the problem and indicated I needed a new water heater. Unfortunately his company did not service my brand and he would have to transfer ...
AHS was notified 30 September that the GE range covered under our contract was not working. Their contractor, SEARS (VA) NCC, scheduled a visit 5 October. The technician inspected the unit, determined there were no repair parts; too old. It needed replacement, and I was told that I would be ...
I contacted AHS for service under my home warranty and was assigned a service company who has an "F" rating with the Better Business Bureau for service complaints. When I requested AHS re-assign to another service technician, they refused. They indicated that I could contact them if I had ...
I have had American Home Shield for 3 years with 2 service calls being made during that time. My 17 year old air conditioner needed repair, after 3 days a repairman came out, I paid the $75 fee for repairs that he claimed were made to my unit and was told he would be back the next day to complete ...