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Phone: 18002408307
Found 368 reviews / complaints
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Pura Silk
Consumer Report

I ordered a 14-day trial for shipping charge only $3.95 and then without notice 1 month later my credit card was charged $89.99 for the 1.7 oz sample. I called them and they said it was in the terms and conditions! Imagine $89.99 for 1.7 oz. Of face lotion!!! Do not get roped in. ...

Pura Silk
Consumer Report

I tried the free trial. Then I cancelled the trial. The 89$ was debited from my account prior to the trial cancellation period. The company refused to credit me the money. So basically I paid 89$ for a FREE trial of the product and I was never refunded any of the cost. ...

Pura Silk
Consumer Report

On 01/17 I placed an order for a trial offer for €2.49 which I have been charged the same day. Some days later I received an envelope containing the product and pages with a "strange" retail receipt of 2.49 for shipping and 0.00 for the item. On 02/02 I have been charged for €74.95 for ...

Pura Silk
Consumer Report

I ordered 3 different trial products from a pop up each product averaged about $5.00. Next thing I know they are sending me boxes of product.By the time I figured out what was going on and could reach a representative (usually on hold for 10 minutes), additional products were sent and I was charged ...

Pura Silk
Consumer Report

Using Facebook saw the advert for two free trials of face creams. I clicked through, entered my credit card details. As the cost was £2.00 something per item, I believed I would be receiving 2ml or 5ml of product, anything over that is unsolicited. Within 5 minutes my credit card company Fraud Dept ...


Pura Silk
Consumer Report

DO NOT deal with these people!!! They are the biggest scammers I've dealt with online. I cancelled the free trial MONTHS ago (easily within the deadline) and returned the product unopened... They're STILL taking money out of my account despite several phone attempts. They even recorded my original ...