I purchased some shoes and got the wrong ones. After I called them numerous times because I was getting upset with the response I noticed on my card no refund. A bad attitude came along with some of the non chalant sighs. To this day nothing is resolved. It is now 2 months. ...
I have been a loyal Zappos customer for quite a few years now, and until recently have been thrilled with their service. However, since they were sold to Amazon, their customer service has been not up to par. Previously I would receive next day delivery routinely, and was designated a ...
I received an email today from Zappos.com stating the following: "We are writing to let you know that there may have been illegal and unauthorized access to some of your customer account information on Zappos.com, including one or more of the following: your name, e-mail address, billing and ...
THEREFORE, I acquired a contact from Zappos recently declaring: "We're creating to inform you that there might have been illegitimate and unauthorized use of a few of your client bill info on Zappos.com, including more than one of the next: your title, email address, payment and delivery ...
Zappos is the best and i recommend. I have no idea how they make money with this great customer service but they should be the format that all companies try to rank against. If you have ever bought form them then you know what i am talking about. One day shipping and easy returns. Not issues. Good ...
Really happy with their customer service:) My only complaint is that their site didn't email me when the out-of-stock item got back in stock. ...