My wife turned a new diamond ring into Zales to have it sized and three weeks later, we still have yet to see the ring. We fear it may be damaged beyond repair and their subcontract jeweller may be trying to cover his mistakes. We receive daily phone calls regarding delays in the shipping of the ...
My ring came in a full half-size larger, it fell off my hand. The shop witch took it away from me and put it on the sizer and said it was the size we ordered, but didn't show us the sizer. We came back the next day to an equally clueless old bag who did show us the ring on the sizer (it WAS too ...
In February of 06 my fiancé bought me an engagement ring from zales in Layton Utah, within having the ring for less that 2 weeks the diamonds began to fall out! I’ve had them replaced several times and had to eventually take the ring to my personal jeweller. When I took the ring in to have it ...
I put an order for 4 products. I acquired my first-order, it had beennot what I anticipated, it appeared only a little outdated but oh well I was ok with that. So then I get an email stating my next area of the purchase is onto itis method and it includes your additional 3 products. Ok excellent. ...
The client support at Zales leaves too much to be preferred. I purchased a wrist watch online on 12/25/07 with my giftcard. They allegedly acknowledged my giftcard again but everytime I examine the total amount it is £. I have named them atleast 9 occasions plus they state that their program ...
Zales has horrible customer support and also the quality of the product is extremely bad. My girlfriend paid $4,000 for my gemstone simply to possess a stone drop out a few months later. I am not the kind of individual who is tough. Our activities include likely to course and research. Zales has ...