Internet speeds have dropped below what was promised, scribed for the 6mg, getting 1 or 2 and sometims zero. Called cust. Service everyday last week, was told they had outages in my area, cust service said it was out of their hands til the tec fix it. Were going on to week 4 with little or no ...
This is a complaint directed at windstream and dish network ON 12-5-11 I called Windstream @ 800-537-7735 and spoke to Fran. I advised her that I wished to cancel my bundling which consisted of phone, internet and TV. The next bank deduction was scheduled for 12-12-11 in the amount of $173.05. Our ...
For roughly 7 months I have been paying for 12MB internet service through Windstream. They have openly admitted that the failure of equipment has caused them to not be able to produce speeds anywhere near the speed I am paying for. They continue to send me bills. I pay $148 for service and it has ...
Speed of my internet is so slow, it takes 10 minutes just to check my emails and I can't watch any videos. I pay $31.99/mo for high-speed internet of 3.0 mbps but my service is consistently slow at 0.1 mbps upload and 0.2 mbps download. I have called and reported to Windstream over several months ...
For the last two years we paid for 12 mbps and only get less than 2 mbps. We kept calling the customer service, and they can't figure out what's going on. We asked for a partial credit with no success. We were promised that it will soon be fixed... It's been over two years now and no change. Since ...
I have spent over 2 years complaining to Windstream about low download speeds, high ping times and latency issues. I have been told that the problem is with my equipment and that the problem is not on their end, that they are aware of the problem and investigating it and that they will send a tech ...