Go into any Wells Fargo Bank and on their wall you will see a quote from Henry Wells about "courtesy". Well the Wells Fargo branch in Keansburg, NJ needs to have an employee workshop to "revamp" and remind their employees what "courtesy" is. Perhaps a simple dictionary ...
Problem date: 04/14/11 Customer Service Supervisor Justin Mayes and female csr who would not give me her name. I found the customer service I received to be extremely unprofessional and atrocious. I filed a claim because there are fraudulent charges on one of my accounts, when I spoke to the female ...
I've been in my house for 23 years. I lost my job was on unemployment then put on disability. I went to Wells Fargo for loan modification, they denied me said I didn't have permanent income. Was placed on disability tried again. I was denied because they said I didn't have enough income. Next I ...
Hello, I have written several times. Wells Fargo is ripping people off. I had a short sale going on and they refused two buyers. I lived in the house 23 years lost my job was placed on unemployment and then disability and they refused to work with me in any way. Some thing needs to be done about ...
Currently my mortgage is with Wells Fargo. I was made aware of a Three-Step Refinance program that Wells Fargo was offering to their existing customers. My monthly payment was roughly $1400 per month on a 30 year loan at a rate of 6.125%. I called, discussed my situation with a loan officer and ...
Dear Wells Fargo; I have been a customer with your bank for about 8 years, until just recently closing all of my accounts and switching to a local credit union. I am writing an open letter to you and will be posting this online as well for anyone who cares to read it. Your customer service is, ...