Their customer service menu over the phone in one word: frustrating. If you want the urge to shoot yourself in the head, then by all means, call it. I called, went through the menu, finally got a rep, then he gives me another number to call for my address. Called it, got a menu that didn't have ...
I just received a bill for about $744 for the previous month of service, to my surprise, as my bill is usually around $70 or so since I move into this new resent mid last year. I later found out after, speaking with the customer service, this is because for the past 5 month, they have been using an ...
This is in regard to a perceived scam/fraud from a "well-known" utility company in the area. Let me preface the scenario by saying, you have permission to inquire about my particular account and my complaint concerning Washington Gas. My account # 3242757544 for the address: 3556 Veronica ...
OCT-14, NOV-13, DEC-12, JAN-12, FEB-64, MAR-8, APR-36 These are the readings I got from the co. I was out of the country from the last week of October until the first week of april. There was nobody living in my house, so I turned off my furnace (not the pilot) What I cannot understand is how can I ...
My husband and I were contacted by Washington Gas during a promotion of their budget plan. We were told that you will end up paying a set amount throughout the year and at the end of the year your bill will be adjusted according to usage. For example, our total CCF of Gas used for one month would ...