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Found 70 reviews / complaints
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Verizon.com
Consumer Report

We received a notice from an Insurance Co. Unfamilar to us, telling us that our monthly rate on our wireless phone insurance was increasing by $1.00. We had no such insurance, to our knowledge, and had no need for insurance on our very inexpensive phone. However, with the Insurance Co. Guidance, we ...

Verizon.com
Consumer Report

I had applied for a personal grant a few weeks ago. Well thrusday 8/4 I recieved a phone call saying that "this call my be recoreded for quality insurance. Is this Angela Hazel" the man asked I said yes then he proceeded to tell me the I had been approved for my personal grant of $7,000. ...

Verizon.com
Consumer Report

Contracted Verizon HOTSPOT on recommendation of Verizon for trip to Italy 5/12 - 6/1. Signed up for additional email capacity for $100 for 70MB. Turned on HOTSPOT on 5/14. Immediately got a warning of overage usage for $50 on 5/15. Called Verizon USA and told not to worry, no usage showing. Two ...

Verizon.com
Consumer Report

I boarded the Princess Diamond at 8:30 on June 2 and when i awoke on Sunday with a text from Verison that said I owed $500. I hadn't touched the phone since getting on the ship. I left the ohone in the room (hidden) and went ship exploring after al this was the first vacation me and my wife have ...

Verizon.com
Consumer Report

I was scheduled to up-grade VERIZON Service from FIOS Double Freedom Service (Telephone and INTERNET) to full Telephone, INTERNET and TELEVISION Service. No one showed up. When I called the next day to find out WHY? I was told "I had no Order Number. I don't know where I was supposed to get an ...


Verizon.com
Consumer Report

Verizon wireless is wronfully charging me rooming services for out of the country. The representative told me that maybe my divice was updating my phone and use gb. Which they charge $5.00 per gb. There is any regulations to protect people for this situations? Thanks. ...