Verizon
Found 879 reviews / complaints
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Verizon
Didn't apply payments and credits correctly. Now they say I owe $577.60 due to double charging me. Trenton

In May I added Direct TV (through Verizon). Since then it has been a nightmare. They have double charged me for the converter box. I paid one month and then they billed me for the same amount as a past due plus the usual monthly bill. I have contacted several people since May and have gotten the ...

Verizon
Terrible, called to cancel

TV & Radio DavidGacs 0

Terrible, called to cancel service. Company never canceled and reported me negative on credit report. Called Verizon to validate my account never heard back completely terrible. ...

Verizon
I have had several different

Miscellaneous Jen130 0

I have had several different companies when it came to cable, home phone and cell phone. It wasn't until I finally got Internet that I realized that Verzion was very helpful and easy to work with. Not only did I get my internet, they set me up with Direct Tv, and a family freedom package for my ...

Verizon
My mother died I called to

Miscellaneous KATRINASTEWART 0

My mother died I called to cancel her service and pay any amount still owed. Verizon cancelled her last bill and charged nothing for the last month and would disconect service with no charge since she DIED. Ok now i sent a death certificate as needed and when i turned her phone back in the store ...

Verizon
Incompetence!

TV & Radio Victor Grutta 0

After scheduling a repair or replacement for what is believed to be a defective converter box. Verizon has disappeared off the face of the Earth. I have called 3 times after speaking to 3 different Tech. Support people. I have yet to here from a Verizon person if or when a tech will be here. Since ...

Verizon
Ripoff Horrendious Customer Service Levels

Electronics and household app. Van19 0

I decided to switch to Verizon and get threee new phones, and drove an hour to the Evansville Indiana Best Buy Store on a Sunday since our local Verizon store has had nightmare stories of customer service issues, high personnel turnover, and repeated stories from friends of misbilling/overbilling. ...

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