First of all I want to say that we got fair service from Verizon wireless while we were on the plan. Great prices too. Here is where it gets weird. We cancel and were supposed to get a credit for 30.00. It even shows up in the bill. 6 months past still no refund. So I call up customer service and ...
My service contract with Verizon has long been expired. I have been on a month to month for some time. I changed to a national plan and sent the phone with my daughter on a Youth Group trip to Atlanta, Georgia during the summer. The bill was way too high and it took weeks to get it corrected. ...
Verizon wireless has 3 times (that I caught) in 3 years changed or modified my account without my permission. The most recent was all of a sudden I was receiving text messages which I never received before. I found them bothersome because they were "spam" messages. My husband pays my ...
I am suing Verizon - want to join me? VERIZON WIRELESS Billing Dispute / Collection / Charge Off -Over-billed for off-peak that was included in wireless calling plan. -Customer Service was both uncooperative and unresponsive to disputed charges. -Account wrongfully put into collections (while ...
Oh, my gosh! I just went through the same thing for the last 2 1/2 years as a lot of the other 185 (and counting) entries. Verizon sent me to collections and I received a phone call at my work 2 days ago demanding payment THAT DAY in full by electronic check or my bank account and wages would be ...
We signed a 1 year contract and their records indicate 2 years. Verizon has repeatedly refused to send me a copy of the lawful contract. Finally admitting they have no such copy of the contract. The Verizon store has admitted that the individual who made the contract did not know what he was doing ...