Verizon Wireless
Parental Blocks on 14-Year-Old's Phone Left Features Enabled, Hundreds Billed
On 3 separate occasions I requested total blocks on my 14-yo's phone: music, video, software downloads, text messaging, etc. Total. Each time, they blocked one or two features and left the others enabled. This amounted to hundreds of dollars billed, and they did not fix the whole problem. Further, ...