After 6 long years of putting up Verizon Wireless' deceptive business practices I finally had it. Before number portability I was pretty stuck with them, but not anymore. Throughout my years with them I came to know their apologies well. I was lied to, over billed and probably spent no less than ...
I called Verizon in early December to cancel my contract with them early. I told them I was willing to pay the early termination fees, and was prepared to pay them over the phone. The representative I spoke to said to wait until I got a bill to pay the fees. I paid my balance by phone, minus the ...
I have had problems with Verizon Wireless Hedwig Village location for months. First it was a Treo not working. After being switched into four new treo's that would not register caller ID, with the store acting like it was my fault, I went to the Post Oak location. They were easy to deal with and ...
Returned the phone within the 15 day period... They binded me in a contract. Stating they received my phone on the 16th day... After I contacted them to inform them of their error the CSR told me there was nothing they could do about it. At this time I am furious... Told them I was not paying for ...
Having fulfilled my contractual agreement I contacted them to discontinue and deactivate my account. They agreed but they still continued to bill me. I called them again with the same resolve. This happened 2 to 3 more times before they deactivated my account. I did check the phone occasionally ...
First my contract expired, so I called to cancel. I paid my last bill, later they sent me a check due to an overpayment. Almost two months after the fact I receive another bill, now stating that I owe twice as much. This is enough information on grounds that Verizon Wireless has a jacked up billing ...