I used Verizon DSL online couple years ago since they first started out DSL service. The speed was not even close to half of what I was promised but it was acceptable for me. Until July I lost DSL connection. Called them, and spent hours on the phone waiting / talking to tech support but they ...
I canceled all of Verizon products in my home early September including phone and internet which always appeared on the same bill. After canceling all services, I received a bill stating that I have a credit balance of $30.35 and a collection notice for $39.63. After contacting Verizon, I was told ...
So I got this collection notice from Verizon Online telling me that I didn't pay 4 months worth of services. Now I connected up a phone line and the DSL at my mothers house so my mother pays the bills. I was alarmed at this statement and immediately went over to my mom's and asked what was going ...
May 17 Sir or Madam: I would like to make you aware of a HUGE complaint I have against Verizon. This has been going on for exactly one year now and I think I've given them ample time to make this right. Here's the background: Last April, in an effort to decrease my monthly expenses, I decided to ...
On signing up for DSL from Verizon, I was unable to do so online because their system refused to recognize my secondary phone line. I signed up on the phone to install DSL on my secondary line. I was supposed to receive the first month free and a $25 "Gift Card". The system was not much ...