It seems that when I ordered fios the customer service department could not do enough for me. When there was a problem, it is at least a 30 minute wait to call for service. For three days customer service persons told me I would receive a call from the service reps in the field. Awful! ...
Verizon has got to be the worst company out there for customer service. We signed up for Verizon last year and got the fios package which was supposed to be a flat set rate. Well when the bills came in they were charging us long distance for the phone and they had everything broke down. When ...
Let's make this short and to the point. Approximately one year ago I canceled my Verizon FIOS service, not worth the price. I returned all the equipment to the store location on Dale Mabry Ave, Tampa as request. That's the last I heard from Verizon, until in August I get a letter in the mail and ...
Verizon FIOS advertised $67.00/month FIOS package, including three converter boxes at $12.99/month and the movie package free until the end of 2008. I signed up on the internet on April 20. As of today September 6, I have called Verizon FIOS five separate times and each time Verizon promises to ...
In the fall of 07, my neighborhood was overrun with Verizon sales people trying to sign people up for their new FIOS system. I called Verizon to get the particulars and was told by their representative that I could get all three services (phone, internet, and TV) for $119 per month and that would ...
We signed a 2 year contract with Verizon FIOS updated our internet all to receive a $200.00 gift card from American Express. The salesman told us to wait a couple of the months for the offer to take effect. We did not receive the card after 2 months, I called Verizon and asked about it and was told ...