In May of our office was contacted by a representative of USBI. At the time they stated they were from Qwest. Now I know better. At the time they contacted us, they worded their 'request', in such a way to make us believe that Qwest would no longer be our provider. There was no explanation as to ...
I telephoned an advertising company that puts out a small for sale booklet on their 1-800 number and when I got my Verizon telephone bill I was charged by USBI through MCI for calling a long distance number used by the advertiser. I called the advertiser and asked what was this charge, at first ...
USBI is a company that all of a sudden appears on your phone bill, with charges that you never authorized. When you call them they will cancel the product, no guarantee that that will happen. They will NOT tell you who they are, just that they have charged you as: "This is a new service ...
We were called by someone who said they were with Qwest and asked to verify our information. Without knowing it was a different company and has charged us $30.00 a month on top of any long distance charges. We were paying $0.05 a minute and were happy. We were tricked by tricky wording using Qwests ...
USBI has been charging my account since October 23 without authorization. I just found out that this fee is for long distance. I have my own long distance carrier who has billed me separately for my long distance. I called 1-888-481-8724 to find out who gave them authorization and they tell me that ...
I pay for my mother's phone bill. She is an older woman and speaks no English. Someone from USBI or TeleUno called her phone and asked if she wanted a free long distance card for Mother's Day. She said yes since she was told it was at no cost and it was a gift to her. All they asked her for was her ...