A warning to anyone considering personal training at Urban Active!!! They will steal your money and then ignore you when you complain! I signed up for my membership at the Urban Active in Kenwood in August. I was not interested in the training program but was offered a free session so I did it. ...
Here is the name and number we all need to keep emailing and calling so they will get the message we mean business and want our money back and to stop billing us. [email protected] 877-824-3571 ...
Paid a down payment for 1st and last months dues. Tells you you can cancel with 30 days notice. Did that and then was told have to forfeit the last months dues. Personal training is not worth it at Urban Active, not for the dues you have to pay and lose when you want to cancel. I have a month to ...
This company is fraudulent and dishonest. I wanted to cancel my "no-hassel" month to month membership in April. After several un-returned phone calls to manager, Brittany, regarding what I needed to do to cancel, I went into to gym to see if I could get some answers in person. Nope! ...
I had the worst possible experience with UA, and I'm super disappointed because my gym time is extremely important to me. Roughly a year ago, I moved to the area and signed up for a membership. They were extremely pushy about getting to me sign a contract, and it was vital for me to go month to ...
Urban Active continues to bill me after I followed the cancellation policy they have on their webiste. I downloaded and completed the cancellation form, sent it by registered mail and they are still billing me. I have left messages for days to the manager of the club and no phone calls have been ...