I have never had any problems with UPS until now. The second to last package delivered was partially opened, though none of the contents were missing. The most recent one had several holes and a few large rips in the packaging. Also, one of the items I had ordered was missing. I called UPS Customer ...
Under a time crunch, I took in a bubble-wrapped small picture to UPS to package and mail. The clerk insisted the package could only be insured if I let them pack this small, already cushioned (by me) picture according to their "specifications". The amount they wanted to pack according to ...
I was to receive a package on December 17 (5 day ground). Today, it is the 23rd of December and the online tracking says "in transit." I called and asked why it is taking so long, after being patient the 1st, 2nd, 3rd, 4th, and now 5th day of the package being overdue. Yes, the weather ...
UPS ruined my Christmas, F*ers were delivering a very important something to me for a very important person and after almost running my friend over it delivers to me an empty box, they then say in defense of their company that the "object" was never really in there. It may have been a ...
How can a business so consistently let its customers down yet continue to operate? The latest: the tracking info form states that my package was delivered on 12/19, which is strange because I was home at the time (5:16 P.M.) yet my buzzer never rang and I have not seen a notice anywhere. Yes, it is ...
First delivery attempt made 12/19 @ 3:28pm. A notice/slip was never left indicating an attempt was made. Knowledge of delivery attempt was known through online tracking. At 5:46pm (12/19), called UPS to track package for pick up at UPS center. UPS said a representative would call within the hour to ...