Have a package late for delivery - showed as "out for delivery" on Thursday, on Friday shows as in a different state. I called their customer service and was told the on-line tracking is just a virtual tracking system and does not reflect the real status. My wifes 30'th anniversary gift ...
Went to UPS store to mail a package. The clerk gave me a shipping form to fill out and walked away. After waiting several minutes for her to return I asked another worker what had happened to her, why she hadn't returned. I was told that she was "busy" in the back. More minutes of ...
The UPS person for my route in Hoboken, NJ does not actually deliver my packages. He simply pastes the "delivery attempt" note on the door and moves on. I have complained to UPS about this twice already and posted large notes on my apartment's front door indicating that I am home and ...
UPS delivery service has continued to get worse over the last several years. I speak here of not just MY service, but UPS's general corporate approach to service. Their philosophy is that the shipper pays the bill, so recipients can take a hike. The standard practice by drivers in my area is to ...
I would like to report a systemic problem of package delivery issues with the UPS Smyrna GA local office. One three consecutive occasions I have had problems with UPS delivery. Packages being reported as delivered when they haven't - packages being delivered on Sundays via personal vehicles etc. I ...
D. Scott Davis, CEO UPS 55 Glenlake Parkway, NE Atlanta, Georgia, 30328 U.S.A. Mr. Davis, While I'm sure this is not being read by you, I'm hoping it's being read by someone fairly high up who also gives a damn. By the way, I didn't want to waste paper and an envelope and spend. 43c on a stamp to ...