After paying nearly $50.00 for guaranteed overnight delivery my package never arrived. Upon contacting UPS I was told it was due to weather conditions in Seattle so there is no guarantee. The reciever confirmed the weather was fine so I double checked with UPS to see if the package may have been ...
Over past few years I have had several problems with UPS delivery in the US but this latest experience tops them all. I was tracking a parcel I was expecting and a unexpected emergency came up at last minute, so I tried to call UPS customer service to change the delivery but they advised me that ...
They claim they tried to deliver but we were not in. That is a outright lie as we gave up our entire day to stay in just for delivery. We have no way to complain except here. It is so unfair to expect people to stay in from morning till night without telling us anything and then failing to deliver. ...
Last week I order a tablet from amazon, which is shipped from amazon warehouse with ups service. Later that very same day, i found that I order the wrong version. Amazon can't cancel the order, but suggest me to reject the package when it deliver. I told my apt office to do so on my behalf, which ...
1. Lack of communication with customers: When I received first call from UPS operator (Melbourne, Australia), only was told they failed to deliver a parcel to me for three times. The track record said the driver failed to access the building. My request to let the driver or the operator call me ...
Our family buys a lot online & we have no choice over which company is used to deliver our purchases. About 6- 9 months ago, we noticed that our packages delivered by UPS were left on our porch with no knock at the door or ring of the doorbell. We have no problem with packages delivered by Fed ...