I took an international flight from India to San Francisco, and the Hong Kong to SFO was covered by United. Both my checked-in bags were missing at the SFO airport, so I filed a delayed baggage claim. When I called to check the status, they said the report was not filed correctly, so they took my ...
Two of my family members were left stranded at their point of origin today as a result of the poor business ethics of United Airline. I am told by a United manager that the practice of routinely overbooking flights, even though these fights were booked months in advance, is the direct cause of the ...
Geroge Kashiwa received a refund, issued on Feb. 2 for the amount of $10.00 per ticket # 016 2112122427 and 2112118620, when he requested for a full refund since United cancelled his flights. Mr.& Mrs. Kashiwa were destined to fly out from Honolulu on Feb. 2 to Dallas, Fortworth, TX andreturn ...
I purchased a plane ticket with United Airlines online and then went through the process of seat selection. There are a myriad of options offering extra packages with no description of what they are. They all go to the default of yes, so you basically have to look with a fine tooth comb to avoid ...
Complaint about CSR check-in: On April 21st, my family and I arrived at the LAX airport and proceeded to check in (1) bag at the check-in desk. I had paid and made my bag reservation on-line the day before, in hopes it would be a VERY smooth process with paying the fee ahead of time and then simply ...
I'm a 71 year old with multiple health care issues. I hired someone to help me on the vacation and the airports. He had an accident so was unable to go. They refuse to give me a refund for his fare. I had to hire someone else but they wouldn't allow me to change the name of the person attending me. ...