I'm a 71 year old with multiple health care issues. I hired someone to help me on the vacation and the airports. He had an accident so was unable to go. They refuse to give me a refund for his fare. I had to hire someone else but they wouldn't allow me to change the name of the person attending me. ...
Recently I flew on UNITED AIRLINES. They sent me to Denver and sent my luggage to Chicago. Now this is understandable, United Air flies to only two locations from Little Rock - Chicago and Denver. The United employee had a 50-50 chance of making the right destination for my baggage but FAILED. They ...
Prior to my departure on a mission trip to Guatemala, I went to the web site and called baggage support to make sure I had the correct information. I was to pay $100 each for the 3rd. And 4th bag of donations. I did so in Phoenix for flight #UA6528. I arrived in LAX to get the boarding pass for ...
I just discovered that, much to my horror, my mileage plusaccount balance is now zero. UA has taken thousands of the milesIve built up over the years as a member of Mileage Plus - without any notice - even in any of the mailings the airline sends me. At times, I was evena Premier member. I do not ...
I changed planes in Chicao and arrived in Minneapolis on Flight 685 at around 8:00 pm. My bag was missing. I filed a report with several other passengers whose bags were missing. The next day United baggage called to say they had found my bag and would deliver it to me. They delivered the WRONG ...
We were waiting for the second leg of our flight, going from Chicago to Green Bay. A barely audible announcement told us that the flight had been cancelled - no explanation given. After standing in line for well over an hour, we were told that the cancellation was for bad weather (despite sunny ...