On Saturday my husband, our employee and myself flew first class from Houston leaving at 130pm to Tampa, Florida. The male flight attendant was very unfriendly, but did provide our food and drinks. Nearing the end of the flight I asked him his name. He replied Derek, why is there a problem. Quite ...
We are sitting in Las Vegas airport waiting for our plane to leave Las Vegas. It was suppose to leave at 1:15 and it is now 3:30. They are telling us they needed a part and it had to be flown in from Las Vegas. This is bad but what is making it worse is that the same exact thing happened to us on ...
I would like to send a special thank you to - Shelly Fleetwood, Ana Maria Cruz, and Nichole Minton for being to helpful and fun to be with on a long boring flight from ewr to tlv on Jan. 12. They really deserve a hand for making my trip so wonderful. ...
My wife and I filed a customer property claim for personal property damaged on 11 Nov. 2012. On that date we traveled to Louisville, KY from Austin, TX with a change of planes in Houston, TX. When we arrived in Louisville, our garment bag was not there. We immediately filed a delayed baggage report ...
My husband flew with our dog on united airlines 4038Y. The flight was delayed 9 hours. He missed his connections and had to go thru hell to get it taken care of. Is this how you treat our vetrens who serve to protect our country? He was traveling with our dachshund who got sick. The flight was ...
I was traveling from California to London with my dog. My dog was in a dog carrier on another side of the plane. When our plane landed they did not have my dog. I asked about my dog and they later confessed that they ran out of beef wellington and killed my dog and served it telling everyone it was ...