I went to the salon at Ulta in Arizona & had my hair cut, colored & highlighted. The first time I had this done, I had no problems. But then the girl that did my hair left Ulta & they scheduled me with another stylist. I told them that I wanted to stay with the same level stylist. The ...
Worst online experience of my life. This is the second time I have tried to order from Ulta.com and both times I have the worst outcomes possible. First time I tired to submit my order, it kept saying "please check to make sure your information is correct" so I tried... 6 times and it ...
Very frustrating dealing with ULTA.com. Credit card charged 5 times with no order ever going through and no error message received. Told by ULTA would take 3 days to come off my credit card. It is 3 days now and it is still there. Customer Service rep very rude and no responses to my emails sent ...
I went to ULTA in Cumming/GA several times and every time I go there I feel like the employees judge you by your appearance, so if you are not well dressed, they will follow you and watching you all the time, besides being rude, I'm really disapointed, and will go to another store instead! ...
I went to Ulta for their new straitening system. First problem: while the stylist was doing my hair she asked the manager for more product because she was running out. The manager told her that she can only give her a little because there was other clients coming in to get the same treatment and ...
I have visited Ulta looking for an oil controller that actually works. I dealt with the same associate, Deborah, who does the eye brow waxing. On the second day I told her that I was unhappy with previous oil controllers that I'd purchased. At some point during that discussion she called me ...