Travelocity.com
Found 250 reviews / complaints
Page 24

Travelocity.com
Horrible customer service (Speak Indian therefore difficult to understand) Did not provide room promised. - Never use Travelocity. Ever

Did not provide the rooms that were promised. Could not find any solution from Customer Service rep. She stated "sorry can not help you". Tried to blame Hotel. Called Hotel, hotel stated Travelocity booked wrong rooms. Hotel made it right by going through them direct. Hotel was ...

Travelocity.com
Efund - Hotel Reservations

Traveling & Tourism patrice1956 0

We booked a room thru travelocity but when we arrived, the hotel said it was overbooked. We called travelocity no less than 4 times while sitting in the parking lot. They kept us on hold longer than 20 minutes each time and then told us we had to go to another, not comparable, hotel. They took the ...

Travelocity.com
Double charged and won't reverse - travelocity

Miscellaneous tarnieri 0

I am never using this terrible company again. Booked a flight and hotel to Vegas for $1,500 for the two of us, using Spirit Air. I checked my statement about a week later and found I was charged not only for the trip through Travelocity, but also by Spirit Air for the flight, which was included in ...

Travelocity.com
Poor service

Traveling & Tourism JRACEC1 0

Very poor service, on booking hotel with top secret hotel, booked 15 miles out of area i selected. Colled customer service 2 times. If i wanted to stay in that area i would have checked that area. U gave a choice in the area i wanted to stay. I did not chose the area u stuck us in. If my aera was ...

Travelocity.com
False info from customer support - Plane Ticket

Traveling & Tourism avetche 0

On January 17th we book the international roundtrip ticket by phone on Travelocity. The trip was SFO-DME on Jan 23rd and back on Feb 4th. The agent who made the reservation gave me the following false information, offering me the flight using United Airlines with the connection in both ways at IAD: ...

Travelocity.com
Travelocity Travelocity could not handle connections revisions, never called back, nor e-mailed as offered and promised

Traveling & Tourism David in Nebraska 0

Right after buying a round trip plane ticket to Italy with the desired pricing and connections, Travelocity e-mailed me to note that a 2 1/2 hour layover in Amsterdam was now a 14 hour layover. I called and after an hour being on and off hold, was told that I would be contacted with a revised ...

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