This is a terrible company. Very unprofessional in all aspects. They treat their employees terribly, which is why majority of their customers are unhappy. ...
This company needs to do something fast because I am growing tired of spending hundreds of dollars on a 6000 dollar system that continues to have defects. I just finished paying off my Trane complete system and have had several service calls to my house because of break down. I am sorry that I ...
I need the Manufacturer's Certification Statement for Trane systems to determine if my system qualifies for a tax rebate for 2012. I cannot find the referenced tab on the website. I just had a very unproductive chat session with a very unhelpful and uneducated employee. I need to do my taxes and I ...
Wanted to replace an older AC with a Trane system but had some questions. Tried numerous times to contact Trane by chat (no phone number available). Never got connected to a live agent (are there any?). One question posed by e-mail was answered one week later with "Contact your qualified Trane ...
I bought a Trane A/C (XL14i) in 2007 to replace an older unit. I went with Trane because of all the hype, thinking I was going to get a good quality, reliable system. Not so. This system has failed every summer since the install. Fortunately I bought an extended warranty, which expired this summer. ...
Just like the rest, bought a brand new ($7000) unit in 12. It now (3yrs later) needs a coil. It's 3 years old! All totaled, this repair is going to cost me $2000. Not acceptable. Trane's response - So sorry, but there's a number of reasons why this could have happened, and btw, we have an extended ...