My two daughters were given two gift cards to Toys R Us for Christmas 2009. We went shopping for them last weekend 1-23-10. The cashier said that the cards expired 12-31-09. What a Crock of Bull. How does a Gift Card you just received expire within a week? I called headquarters office and they said ...
I recently went to Toys R Us on Whipple Ave Canton, Oh and received the best customer service I have ever had, or even heard about. Two specific people, a woman named Mel and a man, Steve. They went above and beyond to make sure I was taken care of, even when they were extremely busy. I am very ...
I went on line to order our grandkids bean bag chairs... After putting the items in my cart, I noticed shipping charges. Called customer service to inquire. Stated that "free shipping" was for Babies-R-Us items. So I asked do you sell these 2 items at Babies R Us, and no they do not. Very ...
I have purchase a toy on 24th Oct from Lynwood-Alderwood mall ToysRus center and at the pay in counter cashier have swapped my card twice. Amount $ 43.79 has been deducted twice from my bank account, and immediately when I asked about it, They had cancelled that transaction and given me a Void ...
So I went in for a buy 1 get 2 free offer on Crayola. I ended up finding a nice looking drum set for a birthday party as well. I went to check out and the total seemed a little high. I asked the cashier if it did the buy 1 get 2 free offer and she said yes. I didn't have time to spare since my ...
The worst customer service dept I have ever dealt with. I purchased a buyer's protection plan for my son's DS LITE GAME. The game system does not work properly now and when I called toysrus to have them fix the game system they told me that it had to go back to Nintendo because it was still within ...