My complaint today is about poor Customer Service at the Winchester, Virginia Toys R Us. I'm an avid collector of Transformers and a big gamer. TRU gets a lot of my business, mostly because they have a great selection of games, and cool Transformer exclusives. I had called my local TRU on Saturday, ...
I had place an order on Sunday 10/4/09, for Nintendo DSi online with the 2 coupon codes that brought the price down to $125 S5.95 shipping. What a great deal I thought... (only applied for pink and white DSi)... Today I got a cancellation email from Toy R Us... It took me by surprise... I called ...
My name is mario and I am 9 years old and my transformer is falling apart right after I bought it. This is the second time it's happened. Time The first one was "blackout" and I returned it. This it's "BlazeMaster" and I am going to return it also. I love Transformers but I ...
On Dec. 13, I just bought a Laser micro zero gravity for my son yesterday. Right after we came home, my son open it and charge the car. Out of suprise, it is not moving. Therefore, the very next day morning, I bring the toy back to Toy r us for return. The response I have received is NO. You can ...
The buyer protection plan is great. My son's remote control car stopped working after 3 weeks. I phoned the number, they e-mailed me a shipping label, I printed the label and attached it to the box, dropped it off at a UPS store, and voila! Three weeks later I had a gift card for the full amount of ...
I Purchased a Polaris Ranger ZR and extended warranty on 11/12/09 for a christmas present for my grandson. I was told in the store by the person that helped me that if I got this warranty I could just bring it back to the store if something happened to it and make a exchange. It has been winter and ...