I ordered a winter coat from Totsy 2 pairs of shoes for a two yr old and watched daily the tracking. It finally was in my area and was being delivered, so I made sure I stayed home this day with the 2yr old to receive it. The door bell rang and i was Fed Ex with a package from another site. I still ...
Hi, I recently noticed a $24 charge on my credit card statement from Totsy dated November. I did NOT place any orders with Totsy, nor have I received any. I've emailed and tried calling them. The phone number doesn't work that their customer service emailed me. Now I receive only automated emails ...
I received my order a MONTH after placing it with Totsy. When the merchandise arrived part of it was broken. I called Totsy customer service immediately. I was met with a less than eager to help rep ([email protected]). I was told to email a pic of the broken item and she would ask her supervisor ...
This company is the worst for online shopping. I ordered a few hair accessories for my daughter, a pair of shoes and a jacket. First I has to call them like 4 times to get the status of my order. It took around 3 weeks for the items to arrive. One of the items was not included as they told me they ...
What a mess this company is! I placed orders on November 6 and 18th. Neither order has been delivered one month later. Through the tracking system it shows that they have been through at least a dozen states! When (if) I finally receive the items I ordered I am going to contact the business of each ...
Totsy may have very low prices, but my order was canceled a week after it was supposed to ship. The customer service said "sorry" but made no effort to fix anything. They then said the hoped to earn my business back, but didn't even try:/ Silly Totsy, that's not how the free marketplace ...