Either I overpaid TMobile by over $3500 or they took the wrong amount for my phone bill out of my account. At any rate, I reported it Aug 3, they still have not given me my money back. They finally authorized a refund on the 7th, what took them 4 days? It is now the 11th of Aug and still no money. ...
I want to express my great disappointment and disgust in Tmobile and their customer support.in my hour of need I have been left without phone service because of Tmobile's inability to wait for a payment of an overdue balance. Every month I have made my payment through payment arrangements and never ...
I don't know if I paid the wrong amount on my bill of $35.41 or if TMobile took the wrong amount but they took $3541 out of my account instead of $35.41! It's been well over a week and I still have not gotten the money back in my account. Unbelievable, the customer service people will not give me ...
I bought a phone around a month and a half ago from the tmobile store on beverly and detroit. My phone started peeling off on the button pad, the store refused to take it back since it was over a month old. Tmobile customer care refused to take it back since I didn't have phone insurance (which ...
I purchased an air card 5/16/08. I was told that if I "wanted to return the product " I "should open the box and use the return label and include a letter of buyer's remorse". And, that I "would not incur any fees" by doing this. I went outta town 5/24/08-6/1/08 and ...
Our wfe and that i have now been t mobile customers for around 5 decades. On 5/17, our cellphone was taken. On 5/18, i named a tmobile consultant to cancel service on my point. The repetition stop my point and ordered a fresh phone a nokia 6133 but needed to sign toa 2-year agreement. The telephone ...