After over 15 years dealing with the Shopping Channel I have begin to butt heads with their customer service people. I had ordered an item back in December and decided to return it not realizing that it was a clearance item. Apparently they will not refund your money if it is a clearance item but ...
About 2-3 years ago, someone in my family had an outstanding balance not totaling more than $200. Cdn and some months ago paid it in full, just recently i made an online purchase and because we carried the same last name my purchase was charged to my card with my name on it for the full amount, ...
On oct 4.2011 I received a notice type Rachel Q. Representative of customer service, declaring that from 60-days from oct 4 they'd be shutting my consideration for returning way too many product. I've been buying using the buying funnel because it exposed more than 20 years back, and also have ...
I purchased a camcorder bundle on Oct 27 and received it on Nov 13. It was not the colour I thought I had ordered, so I returned it completely and totally unopened on Nov 14. I received a notice from them that they had it and would be processing the refund on Nov 25. Then 3 months later, I got a ...
I received a message on December 30 from TSC credit department indicating that they were unable to process 2 instalments on one of the items I had ordered. As soon as I got home, I transfer funds to my credit/debit a/c. I even informed the customer service that the matter was taken care of and to ...
I have had problems with orders from TSC more often than not - especially on Auto Delivery items. Phone calls with Customer Service are lengthy - and often non-productive. As an example following is a summary of the issues on two of my last three orders - both "ShowStopper" items. Sensa ...