My experience with franklin mint was not an easy one. First they overcharged me on shipping when I was supposed to have free shipping then they charged me for the wrong order and expected me to pay for a continuing series which I never ordered I even printed out both item numbers to have as proof ...
The Franklin Mint says they guarantee satisfaction but don't EVER let them get your charge account number. I called to cancel what was supposed to be a buy as they come out coin program and then discovered they charged me for the entire collection that will take years to receive. I said I didn't ...
I ordered a coin from the Franklin mint on 3/5/10. Since about 3/17/10 I have been e mailing them about my order, since when you call them you get a busy signal. It was an offer with a promotion code for free shipping. After about 15 e mails, I received a phone call today (4/14/10. They said they ...
I ordered the complete US State Quarter Collection just before Thanksgiving. Although promised by Christmas, it arrived several weeks after Christmas. Upon inspection, I noted there was no Virginia Quarter and two North Dakota Quarters. Contacting Customer Service, I offered to return the extra N. ...
I purchased a doll and two coin sets from Franklin Mint on Oct. 20 2008. I prepaid via paypal using a line of credit from GE Bank. These items were to be Christmas gifts. When I had not heard from them by early December I called them, and was told the order was being held for the arrival of the ...
I responded to a TV solicitation for coins, four gold plated Presidential dollar coins, with wood display cases for these and future coins in this series. I ordered 2 sets for 2008 Xmas presents in July. The coins were received within a month, but NO cases. Repeated additional solicitations were ...