I had a bad experience with their delivery, first it's not easy to get a suitable date! Second the salesperson did not tell me i was supposed to hold a service elevator. So when they called to deliver, no elevator was on hold as such they refused to deliver.. Now i have to wait for another week.. ...
We bought a 3 piece sofa at the brick and we bought the extended warrenty that we were told that the warrenty covered spots / manifacture defaults / frame / and even dog damages and all this for 5 years. Well after 9 months the sofa is a total reck. We called the brick in gatineau where we bought ...
We bought a sofa, loveseat and recliner in the Packet last year. It was settlement as well as in the shop but we settled nearly $2000 for that collection therefore it was not inexpensive. Upon delivery-we observed the couch was acutely unpleasant to sit down on. The loveseat was still in its wrap ...
I bought new stove from the brick (most expensive one in the store I might add) with extended warranty and when it arrived it didn't work and no instruction manual. I went back to the store the next day to get a manual and they didn't have any and said that they would get one for me and send it ...
We purchased a mattress with rails and panels Nov. It smashed twice, the rails collapsed both occasions! Its been more than 72 hours but still no "technician" has arrived at possibly examine the rails and sometimes even substitute the damaged train, so we're decreased to sleeping on the ...
We mistakenly trusted the BRICK and their merchandise. Not only did the salesman tell us we could return it, a sofa and love seat, but he said they had professional movers that would bring it to our home. Well, you cannot return anything to the BRICK. So that was lie number one. Secondly, the ...