On April 28, I called Suddenlink to obtain basic service. Representative confirm Friday May 13th that my service would be installed between hours of 4pm - 6pm. On May 13th approximately 6:02pm Still no technician! Well I then decided to contact the Suddenlink, A representative said that they would ...
The installation guy came and talked about beer the entire time. He was not helpful at all and did not ask me if i had any other questions at the end. He just got his part done and left. He also left the cable visible on our lawn and didn't imbed it into the ground like he was supposed to! He did ...
I was a suddenlink employee (media) and as an employee I had the entire Suddenlink cable internet and phone package with all the bells and whistles. When I resigned from Suddenlink, I chose a package from their website. The package was $122 a month for phone internet and cable. My boss sent an ...
I am EXTREMELY dissapointed with suddenlink! If it is not one thing it is something else. I have had to call customer service 3 times just this week asking them what is up with my cable! It will pop up on the screen and say something along the lines of one moment please, this channel will be ...
I called suddenlink 4 weeks back, and they said they would have to add our house to their records, and that would take a week. It took 3 weeks for that to happen, and when the installation was scheduled, they found that there was no suddenlink cable box near our house to give connection to. Now, I ...
I've decided to send this email because I am just fed up with everything about your service. We have had so many issues, yet we can never seem to get them resolved. We haven't been able to watch anything on Demand for months, but it's only on our DVR. We get error 4 everytime and have called about ...