Do NOT use Stubhub unless you are willing to call Ticketmaster (or whomever else is the direct seller for the event) to validate the tickets once you've received them. I bought 6 of 7 counterfeit pit tickets off Stub Hub for the Dave Matthews show in Noblesville, IN. I called Stub Hub to explain ...
Incredibly unprofessional. Told me I could cancel my order after 48 hours of the seller not responding. Customer service told me that would be 9:15 tonight. I both CALLED and EMAILED at 9:15 to cancel my order and at 11:30 I get an email saying the seller just confirmed AND they were shipping my ...
I bought two tickets for the 49er game at StubHub. I got excellent help when I called to find good seats. The tickets arrived via FEDEX a couple of days later. We saw the game, and the seats were outstanding. I scored with my son; I had invited him, and it was my first live football game. ...
We purchased tickets on stubhub and they didnt work at the venue. We faxed information and even have the general manager of the highline ballroom in nyc willing to speak to you about our experience. No one has called us back and we need a refund. ...
I had a horrible experience with Stub Hub. I bought 7 tickets for the Cotton Bowl on 12-7. THey said they would ship on 12-28. This concerned me because it was a Sunday - hello? Who ships on Sunday. They said, "Don't worry, you have the Stub Hub guarantee!" If I ever hear that one more ...
This is basically about many of the complaints already written and also about the only data the buyer has for tickets may be the “click here for delivery type”. I select 2 days Fed EX, thinking I am getting my tickets in 2-4 days. SO, 1. Where is it written to inform the buyer that Stub Hub “cannot ...