I used Stubhub to purchase some tickets for an event that my kid wanted to go to. I never received the tickets and they would not refund me my money.
The customer service was awful. I called 3 times and registered complaints and each time they said someone would get back to me. They never did and when I called again, no one had even looked into the complaint.
Needless to say we never got the tickets or the refund.
Their advice: File a police report.
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