Think about it. If I took the time to search and file a complaint - there has to be a problem I have other things I could be doing. My experience with Sprint Customer Service has been a complete nightmare. The sales agents evidently get a commission on contract retention and will tell you anything ...
First of all this is REALITY, Jason Cameron of your SPRINT STORE 6147777182 said he (meaning sprint) can't add a nextel phone to my account (sprint and nextel together, another lie) and by your own information in that store you owe me $125.00 deposit I paid long ago... Because to buy a phone to and ...
I went into a Sprint store to get a month to month contract because I knew our company was going to get a business plan. I had my own handheld and I told the salesperson this and he was ok with a month to month. I signed the contract and when it came to signing a 1 or 2 year agreement, I told him I ...
We conracted with Sprint via Costco in Sept. 07 and have had problems every since. Our service contract is simple: unlimited text and unlimited video/pictures for an additional $10. Per phone. We now have nearly $200.in unexplained charges for casual usage, as they describe it. They insist we use ...
Not only am I disappointed with Sprint's customer service/contract practice (if you change your plan you are in for another 2 years of bad service!) but this goes a lot deeper now. I have been a victim of identity theft because of sprint and they just give me the run around and no resolution. This ...
We started with Nextel about 4 years ago and it was explained to us because we got a deal on the new phone we would have to agree to a 2 year contract so we did. Last fall I had to have surgury and thought it would be good for us to have a second line and our daughter had a Nextel phone so I called ...