I just changed over from Sprint to T-mobile because of similar issues. Their customer service department was a nightmare. They cut off my phone for going over my minutes even though their system which I accessed via my cell phone told me that I owed $58 (nowhere near my cut off rate of $125). When ...
Sprint has penalized me for changing my phone in my 4 year cell phone plan with them. This now does not allow me to recieve a rebate on a purchase I made in which I was lured into by their great rebate offer. I feel I am being penalized for upgrading from a phone I purchased from Sprint to a phone ...
Beginning in May, I called Sprint PCS to upgrade from 500 anytime minutes to 700 per month. That's all, nothing else. Since then, my bills have totaled as much as $600 per month. I was signed up for the 700 anytime minutes per month, however, I also lost my PCS to PCS minutes (I have 3 phones), my ...
Hi Sprint PCS has been ripping me off and lying to me for too long and I've had it. I'm done with them. First the mysterious added charges and taxes were suspect. Like how my $39.99 plan was always $54 a month. I lived with that. Second, after a 2 month suspension of service agreement, when I ...
This is the 2nd letter I have written on this topic. Sprint said that we re-newed our phone contract for (2) years. I contacted Sprint several times asking for a copy of the contract, once they sent me to Pembroke Pines Florida to talk to Omar. Omar said he had no records in the computer and no ...
I called Sprint today (July 23) because I was billed for two months on my bill. Their excuse was that they made a billing error last month and I was not charged for service so they were double charging me this month. That would be okay if I didn't pay $230.00 last month. I cannot believe that I did ...