I purchased a Sony 52Z5100 on 11/22/09 for $1600 to be given to my family as a Christmas present. I did not buy the extended warranty. The present was given 12/25/09. On 12/23/10 the picture started acting up. I called Sony. They said it was out of warranty. Warranty is from date of purchase. They ...
Follow the URL for my complaint letter to Sony. Rtf Please email Sony if you have anything to say about this: sonylistens@am. Sony.com Bought Sony Bravia TV for $2000. It stopped working one month out of warranty and they refuse to replace the television. Absolutely terrible customer service! Never ...
N December I purchased a Sony Vaio Laptop for my daughter to use in college. Cost of laptop was $697.11, wasn't a cheap one. On September 23 (9 months later) the hard drive crashed. The computer has a 12 months parts and labor warranty. The problem with the hard drive was determined by a reputable ...
I ordered a replacement lamp for our tv through Sony's website in late August whereupon receipt I learned I had ordered the wrong part. After speaking with Sony customer service, I was advised to return the part, which I did through UPS in early September. I also purchased the proper part over the ...
I bought KDL-55HX800 SONY 3-D TV 2 months back and now that TV is showing ghost images. SONY has denied to replace TV. After several calls some local technician of SONY distributor picked my TV set and trying to repair it. I am so frustrated with SONY. I paid $2500 for this TV and now I am ...
After several calls to Sony and Circuit City they agreed to repair the TV. I had purchased the optional extended service plan. So the TV was picked up and kept for 6 weeks until they realized that the service center was not authorized to repair the TV. After several days of waiting and calling they ...