I bought a firm comfortpedic mattress. After sleeping on the mattress we felt it was softer then the showroom mattress. After several trips back to the showroom we realized we must have a plush not a firm mattress. We contacted the main company and they sent out the delivery person to check the tag ...
Purchased a bed and now trying to get a new bed through my warranty claim since the bed had 3 and 1/2 inch impressions only months later. The company is being very difficult to work with and making me jump through hoops to try to purchase a new bed which I will be out more time and money! DO NOT ...
Purchased a $2000 set from Sleep Outfitters and turned out it was used! They said it was an exchange a customer did and they gave me their old one! Wth! This ain't walmart! They said they would exchange it out but wanted to charge me $50!! I filed a complaint with the BBB and Attorney General... ...
We purchased a queen set in January. It now sags and has springs sticking out. It was inspected and found defective. But to get a new mattress they want me to pay 50.00 for delivery of the replacement. Why should I pay for replacing a defective product. They delivered the original one free, the ...
We went to the Sleep Outfitters in Morehead Kentucky, my husband and I have both suffered extensive physical injuries and needed a bed to support our broken bodies, and we decided on a dual support bed, as both of us had independent injuries him needing a firmer bed and mine needing a softer bed, ...
I bought an extremely expensie S&Y bed this week. The return policy claims you have to abandon the plastic about the mattress. Nevertheless, we discovered it DIFFICULT to rest on with this particular heavy plastic. Therefore no option but to get rid of. This mattress has actually impaired my in ...