Today, while steam moping my floors my shark steam mop decided to start hissing and an explosion of steam burst out of the sides and bottom of the mop. I am lucky that I did not sustain a steam burn because I immediately dropped the device. After unplugging the steam mop and allowing it to cool I ...
The professional model was a gift to me Christmas 2011. This week, 3 months later, it won't make steam! Is there any way to check for problem instead of purchasing one? ...
Purchased a Shark steam mop for a Christmas gift in 2010 for my 78-yo mother. Worked great for her until the following November (less than a year), when she was in the hospital with knee replacement and I was trying to clean her floors. No hot steam came out. I called Shark's customer service ...
In less than a year the hose on the inside of the housing frayed and became disconnected the the piece the enables the steam to come out of the bottom to clean the floors. This was not an exposed part and should not have frayed if it was put together correctly. I hope that Shark will stand by it's ...
Had my first Shark 14 months. Used it about twice a week. The handle broke in two. Order another one. Still used it about twice a week. This one stopped sending out steam, but the unit is heating. Looked at the paperwork I received with the mop, and there was no warrenty info. I like steam mops, ...
I purchased this item, I was so excited. I hate chemical smells and we have a history of cancer in my family, so this was perfect. I used it a few times, then I noticed something wasn't right. The head of the machine wasn't pushing water and I thought I was doing something wrong. So I switched ...