Please forward this email to CEO Susan Steen. She needs to know about problems with a franchisee. Ms. Steen: Today was almost the worst business day I experienced. Here's why. I called your Conway franchisee in the am and asked for a price to have a hallway and 2 bedrooms cleaned. Early in the ...
After a small fire in my 700 sq ft duplex unit, somebody recommended Servpro. My insurance policy limits were $20,000 -which of course, they knew. Four months later I finally got a new place, moved in and figured I was done with Servpro. Nope. Three months after my move they produced my bill for ...
Two full months after I re-settled, Serv pro produced a huge bill that was $3000 over my total insurance policy limit... And they waited 4 months to send the invoice.By that time, there was not mearly enough to cover their bill. Was this all calculated? They made me sign this agreement the day ...
Employed by our insurance provider the team didn't do the things they stated they'd do plus they place delicates (glass, ceramic etc) all placed together. They place a little flat-screen television alone unwrapped into one container then proceeded to pile additional containers along with it within ...
ServPro was employed to wash our house following a fireplace. The Company cited a bet and after discussing that it involved cleaning duct-work and ports, however they were changed by another Company-for brand new HVA, they rejected to get rid of that cost. They didn't clear whole quantity of areas ...
Hired by our insurance company the crew did not do what they said they would do and they put delicates (glass, ceramic etc) all heaped together. They put a small flat screen tv by itself unwrapped into one box then proceeded to heap other boxes on top of it in the Pod. Other complaints, but suffice ...