Please forward this email to CEO Susan Steen. She needs to know about problems with a franchisee. Ms. Steen: Today was almost the worst business day I experienced. Here's why. I called your Conway franchisee in the am and asked for a price to have a hallway and 2 bedrooms cleaned. Early in the ...
After a small fire in my 700 sq ft duplex unit, somebody recommended Servpro. My insurance policy limits were $20,000 -which of course, they knew. Four months later I finally got a new place, moved in and figured I was done with Servpro. Nope. Three months after my move they produced my bill for ...
Two full months after I re-settled, Serv pro produced a huge bill that was $3000 over my total insurance policy limit... And they waited 4 months to send the invoice.By that time, there was not mearly enough to cover their bill. Was this all calculated? They made me sign this agreement the day ...
Hired by our insurance company the crew did not do what they said they would do and they put delicates (glass, ceramic etc) all heaped together. They put a small flat screen tv by itself unwrapped into one box then proceeded to heap other boxes on top of it in the Pod. Other complaints, but suffice ...
I recently had a water damage in my basement. Servpro of Kankakee came to help remove the water and dry things out. The owner came in with a thermal camera and showed me where it was wet. The water had gone much further than I first thought. After getting a game plan together, his crew got started. ...
I recently had a pipe break in my house and unfortunately called Servpro of Bellaire to do my water remediation. The office manager/owner Christiana Nolander stated they already had enough business and when I stated that my insurance company required me to mitigate my loss she finally agreed and ...