I purchased a gas grill as a Christmas present for my husband on that busy holiday shopping weekend after Thanksgiving. On December 18, we received a letter from Sears, trying to get us to purchase the repair protection agreement (which I flat out refused in the store). Although I (the wife) bought ...
Customer support does not respond to my complains on a Calypso Elite washing machine. It stains the white clothes and build mold. I first received a letter from SEARS, September / October requesting the use of HE detergents and monthly washing the machine with Chlorine Beach!!! Wash the washer??? I ...
Last year I purchase a gas powered leaf blower from Sears. It worked well enough even though it was a bit hard to start and would frequently stall for no apparent reason. It also made an interesting rattling noise when it was moved around. After almost a year of this I decided to take a closer look ...
Ought a tread mill 0% interest one year $400.00 paid 300 balance $123.99. Paid the balance 2 months before due date but the money comes off of my total bill instead of the item at 0% interest. This is not what I was told when I purchased the item and when I paid the balance. Upon calling sears 800 ...
Sears service charges are exorbitant. Sears service does not have an hourly rate. To replace a $16 part, Sears service charged $150 for less than 20 minutes work and Sears service makes no apologies for it. Be very careful when considering Sears service for repairs, better yet, see an independent ...
It's the price of their replacement parts. You buy a 49 dollar drill & to replace the battery they want 44 dollars. It's the same with their Mowers you can buy a new mower cheaper then a motor or a mower deck. It's rediculious! ...